A summary of the legal terms for PlayStep, including how it handles your end users’ data. The binding documents are on playstep.app.
Last updatedPlayStep lets software teams build short in-app guides, with a video clip for each step, and show them to the people who use their web, React and Flutter apps. It is run by Axceera (Private) Limited. Website: playstep.app. PlayStep is a business product: companies (our customers) install it in their own apps.
These documents are the agreement for PlayStep. Our company Terms of Use add only what they don’t cover, and never take away a right they give you. If this summary and those documents differ, those documents apply.
You must be 16 or older in the European Economic Area and the UK, or 13 or older elsewhere, or older where the law requires. PlayStep is a business product and is not aimed at children. The people who see guides in a customer’s app don’t need a PlayStep account.
A free plan with fixed limits, and a Pro plan billed monthly or yearly that renews automatically until cancelled. On Pro, use beyond the plan’s limits is charged up to a spend cap you set, and you can buy AI credit packs. Paddle is the merchant of record. Prices are in US dollars, and Paddle adds the tax at checkout. Price changes get at least 30 days’ notice.
Axceera is the controller for customers’ account, sign-in, billing and security data.
When a customer installs PlayStep in its app, the customer is the controller of its end users’ data, and Axceera is its processor, acting only on the customer’s instructions.
AI features can produce output that is inaccurate, incomplete or unsuitable. Check a guide before you publish it.
This summary matches the Terms and Refund Policy of 13 October 2026 and the Privacy Policy of 16 October 2026. The dates on those documents always apply.